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HOW TO SEND EMAIL STUCK IN OUTLOOK OUTBOX FULL
HOW TO SEND EMAIL STUCK IN OUTLOOK OUTBOX PASSWORD

It was my landline number account number that was linked to my BT ID. I am convinced the problem is this: I have (had) two account numbers with BT-one for my landline, and the other for Premium Mail. And so I have been unable to send emails from my primary email account on my phone for over a week now. I reported this problem to BT Premium Mail last week-they escalated it to Tier 2, and though I have specifically asked for any call backs from Tier to take place in the mornings (I am unavailable in the afternoon)-they keep phoning me late afternoon, when I am on work calls and cannot take their call. The only way I can send email successfully on my phone (using the BT Mail App) is to send from a secondary account. I'm having the exact same issue! I pay for BT Premium email and over the last week + any email sent from my "main" account (on my iPhone BT Mail App) gets stuck in my Outbox.

we may end your email address and any associated email services without further notice if we suspect misuse".

we can monitor accounts for excessive use and may limit the volume and size of emails and.

you permanently or normally live in the UK and you will tell us straight away, and stop using the service, if that changes.

Special conditions that apply to the service If how ever you are lucky enough not to have the email account deleted it will be "downgraded" to the "Basic" email which does not have an option to use an email client such as Outlook.Īs well as the above, unless BT have sanctioned your use of the BT email system, you would appear to in breach of the Terms and Conditions of the email service due to you living abroad. If you are not paying for your BT email account via BT Broadband or BT Premium Email your account could at some point in the very near future be deleted without warning.īT are in the process of deleting email accounts that are no longer in one of the above categories because they are in the process of migrating all BT email accounts onto the new BTMail system. I doubt that BT will give you any assistance regarding your problem because it is in relation to using an email client and because of the following.

HOW TO SEND EMAIL STUCK IN OUTLOOK OUTBOX FULL

I would use the BT email dashboard if it wasn't so user unfriendly and full of advertising. I have had this BT email for over 20 years. And for me, to pull the flag on my email account so that I am not being designated as a sender of spam.

I don't know if BT ever read these posts but it would be good to get them to sort resolve this annoying problem once and for all. I have of course checked all the settings on my incoming and outgoing emails (literally hundreds of times) according to the guidance offered.

Unfortunately, no-one on the BT technical support side seems to be aware of this and/or is able to help to resolve the issue. There is an algorithm at BT HQ that kicks in when it thinks you are a spammer sending spam mail from your BT account via another internet system - like when you are staying in a hotel or a business location overseas. On one occasion, after many hours of exchanges with BT, I was told it was a Microsoft problem! No way.Ī few years back I spoke to an IT expert who said it WAS a BT problem. I have tackled BT many times on this but they have been useless - they say as long as emails via the BT server are working it is not their fault. Other BT users have experienced this same problem when trying to send messages when abroad. My 3 other (work) emails set up on Outlook work perfectly of course - its just my BT email that is not working. Unfortunately this time it is now 2 weeks since my outgoing email messages have resolutely decided to stay in the outbox. Eventually, I log on and they start being sent.

HOW TO SEND EMAIL STUCK IN OUTLOOK OUTBOX PASSWORD

I do not change the settings or password or anything to do with my BT email account. It happens 2 or 3 times a year for absolutely no reason at all. I have had this problem of messages being stuck in my outlook outbox intermittently since 2008.